Read Before Ordering
To ensure that your package is properly delivered and received within the time frame advertised, please make sure to enter the following when placing an order:
Correct Address (including Apt/Suite #)
Opulence Getaway Box LLC cannot take responsibility for incorrect information.
Shipping fees are non-refundable. If you refuse any shipments from OpulenceGetawayBox.com, you will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from your merchandise refund. Expedited shipping is not available to a PO Box.
If your tracking information states that your package was delivered and you have not received it, you must address this with the United States Postal Service. It is important to provide the correct address, because we ship to the address provided in the order. We do not hold responsibility for packages that state to be delivered. We do not issue refunds for packages that state delivered or refused.
WE CANNOT CANCEL AN ORDER AFTER IT HAS BEEN PLACED.
Please allow up to 7-15 Business Days to process your order.
* IF YOU ORDER DURING A SALE YOUR ORDER CAN TAKE UP TO 15–20 business days . DUE TO A HEAVY VOLUME WE WILL NEED MORE TIME TO PROCESS AND SHIP.*
ALL SALES ARE FINAL.
Due covid & certain items being considered intimates, we do not accept returns/exchanges. If our team makes an error on our end, please let us know and we will get it corrected for you.
PLEASE REVIEW OUR FAQS FOR MORE QUESTIONS REGARDING RETURNS/EXCHANGES.